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[Mirror1 download link] - file hosted by static.jitbit.comA web based help desk utility, created to deliver outstanding customer service to your clientsWhats new in version 8.8.5:
IMPORTANT:
As of version 8.6.2 we\'ve migrated Jitbit Help Desk to ASP.NET MVC 4 to increase security and performance. So upgrading from earlier versions requires you to update your "web.config" file:
• Locate the web.config file in the app folder
• Open it for editing and save the database connection string, and section, as well as any other settings you edited by hand.
• Overwrite the file with the new version of it from the downloaded archive
• Restore your database connection string, authentication tag and other custom settings in the new file
Other changes in this version:
• New Helpdesk widget for your web site
• Lots of performance improvements
• “Do not reopen tickets when a new reply is posted” setting now works for all replies, not just the ones that are submitted via email
• Fixed a bug with multiple “Add subscriber” automation actions
• Better distinction between subject and body in ticket edition mode
• Always show “Takeover” button, when there is no one assigned
• Fixed an API bug in SetC...
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